Rawbare Warranty
Crafted for longevity, assured with 6 months of Rawbare warranty.
Every Rawbare pair comes with a 6-month conditional warranty from the date of delivery, covering manufacturing defects such as corrosion, rusting, and coating or colour issues.
Below is exactly what the warranty covers, what it does not, the conditions that apply, and the three steps to raise a claim.
How long is the Rawbare warranty?
Six months, effective from the date of delivery, on all Rawbare eyewear.
What does the warranty cover, and what is excluded?
The warranty covers manufacturing and material defects. It does not cover physical damage, misuse, or normal wear and tear.
Covered
- Corrosion and rusting
- Coating burst or peel-off
- Peeling of colour
- Colour fading
Not covered
- Breakage, scratches and accidental damage
- Mishandling, negligence, shock or tampering
- Loss of components or accessories
- Improper use or storage
- Unauthorised modifications or repairs
- Normal wear and tear
Warranty conditions
A few terms apply to every claim.
- The warranty ends automatically after the 6-month period.
- Valid only on purchases made through www.rawbare.com.
- The company's decision on defects and warranty applicability is final.
- The company will not be liable for refunds or any incidental or consequential damages.
- Shipping charges for both forward and return shipping, in case of a replacement under warranty, must be borne by the customer.
How do you claim your Rawbare warranty?
Complete all three steps below so we can process your claim without delay.
Email your claim
Send clear photos of the product, your Order ID, and your registered email ID to connect@rawbare.com.
Pack it securely
Pack the product securely in a single box to prevent any damage in transit.
Include all accessories
Return all accessories received with the product to avoid delays in your claim.
Warranty FAQ
How long is the Rawbare warranty?
Every Rawbare pair carries a 6-month conditional warranty, effective from the date of delivery. Coverage ends automatically once the 6-month period is over.
What does the Rawbare warranty cover?
It covers manufacturing and material defects: corrosion, rusting, coating burst or peel-off, peeling of colour, and colour fading.
What is not covered by the warranty?
Breakage, scratches, accidental damage, mishandling, negligence, shock, tampering, loss of components or accessories, improper use or storage, unauthorised modifications or repairs, and normal wear and tear are not covered.
How do I claim my Rawbare warranty?
Email photos of the product, your Order ID, and your registered email to connect@rawbare.com, pack the product securely in one box, and include every accessory that came with it.
Does the warranty cover scratches or breakage?
No. Scratches, breakage, and accidental damage are not covered, as the warranty applies only to manufacturing and material defects.
Who pays shipping for a warranty replacement?
The customer bears both the forward and return shipping charges in the case of a replacement under warranty.
Need help with a claim?
At Rawbare, every pair is crafted with precision and care to meet the highest standards. Our 6-month warranty reflects our commitment to quality and your trust in us. While we stand firmly behind our products, we believe true assurance comes from owning eyewear that is built to last.
Related: Shipping Policy · Return & Refund Policy
Real. Rare. Rawbare.
